I’m Sorry…

Posted by Epijunky on January 24th, 2010 | 6 comments

I am so sorry.

I’m sorry that getting our stretcher into your home, let alone down that hallway and around a corner was impossible.

I’m sorry that we had to wake you up, particularly when you have such a hard time sleeping recently.

I’m sorry that I looked to your daughter, your caregiver, for information because you weren’t able to communicate with us. I know that in your head you knew what you wanted to say, you just couldn’t say it.

I’m sorry that you were scared. You had so much more going on to worry about, and the way that we had to get you out of that house was less than comfortable for you. I could see it in your eyes and it just about killed both me and my partner.

I know that you are a proud, strong woman. If anything we said or did today made you feel any less than that then we failed as providers. And that’s unacceptable on our part.

I’m sorry.

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Comments

  1. On January 24, 2010 NYEMT says:

    Well said.

  2. On January 24, 2010 Old NFO says:

    You do the best you can Epi… It’s not always perfect, but you know in your heart you tried…

  3. On January 25, 2010 Lynda M Otvos says:

    There will be those kinds of experiences all thruout your career, Epi. Your attitude toward it redeems you and your partner.

    You amaze me in your humility and compassion….

    stay the course.

    behind you all the way, woman.

  4. On January 25, 2010 Mommy-Medic says:

    Loving the blog still!!!

  5. On January 25, 2010 JS says:

    Don’t be sorry for doing your job! JS

  6. On February 01, 2010 The EMT Spot » The January EMS Roundup says:

    [...] not good enough, or even EpiJunky’s reminder that sometimes, all that’s left is, “I’m sorry.” All crazy good [...]

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